Free customer rewards. Easy as API.
Covalent unites banks, super funds, and telcos with effortless retailer-funded incentives. Ask your customers to do less and give them more.
Used by Australia's largest retailers
Banking
Help customers with cost of living pressures
Unlock free cashback for customers. Drive front of wallet, MFI and NPS.
Super Funds
Empower members to reach their goals
Drive acquisition, engage members and grow FUM by $20,000 per member.
Telcos
Give customers what they really want Lower effective prices but maintain margins. Drive acquisition and ARPU.
Launch in weeks, not months
Iterate at speed
Rapidly launch a next generation engagement and rewards program. Leverage our cloud platform, scheme integrations, partnerships network and customer facing front ends.
Simple, secure and seamless.
Your trusted partner
Acquire. Engage. Retain.
Free rewards
Customers earn up to $500 a year in cash, funded by our retail partners.
We have 2,300 in-store rewards locations across Australia and 300 leading online retail partners.
Flawless CX
Customers earn rewards automatically. Works in-store - no QR codes or loyalty cards.
We track customers at point of sale using our payments technology.
Your brand, not ours
Customers see your brand, not ours. Fully white-labelled.
We build into your customer facing channels - website, app, customer portal. And we integrate into your data warehouse too.
You define the product strategy. We do the rest.
Product teams: look no further.
We provide everything you need to launch into the hands of your customers. We are an end to end capability.
Technology
General ledger, member segmentation, real time notifications, scalable cloud infrastructure, a customisable customer facing front end + a full API.
Partnerships
Largest instore rewards network in Australia - 2,300 in-store locations and 300 leading online stores.
Payments
Cashback directly to your customers, QFF points, closed loop rewards to drive spend to your products - we can do it all.
Project Team
Project resources - PM, backend developers, frontend developers, test managers and Payments SMEs.
Ongoing Resources
Level 2 customer support, operations support, partnerships and account management. There’s no need to stand up a dedicated 10+ FTE team.
Customers demand effortless experiences
Frictionless Rewards
Most rewards programs ask members to shop via a portal - and accordingly they get <10% usage.
We ask members for zero behaviour modification. Just shop instore and online using their everyday payment card.
Rewards accrue as though by magic.
12x
Members engage with our programs
82%
Members earn a reward every month
See Covalent in use
Product Walkthrough
“The [program] is hassle-free, requiring little effort from members to redeem their rewards. [Covalent] was very agile in its approach to program development and a good cultural fit for our organisation”
Chief Member Officer
Active Super
FAQs
Our rewards programs allow your customers to earn rewards just by doing their everyday shopping. Rewards can be provided as a cashback or as credit to spend with you.
We work with your team to develop a bespoke capability. At a high level, we will design and implement something similar to Qantas Loyalty at a small fraction of the cost.
In a traditional rewards program, the operator of the program pays for the rewards (like airline points). Our rewards are paid for by our retail partners. Members can readily earn $500 a year in rewards.
Large consumer facing organisations - typically with at least 100,000 active customers.
Please contact our Sales team so we can provide indicative pricing based on your requirements.
Our product is integrated into your customer facing channels. We minimise the build effort on your side and can get a program live in as little as 3 months.
We operate a successful program for a major financial services organisation. References available on request.
We have a rewards network of 2,300 instore locations and 300 online partners. Some of the logos of our major partners can be seen on our home page.
Get started today
Your next generation rewards program is only a conversation away
Tried and tested
Venture Backed
We’re backed by a leading VC firm, Allectus Capital (early investors in ShopBack and Afterpay), and executives from Stripe.
Proven technology
Our platform is currently used by one of the largest super funds in the country. Our cloud technology is vetted and ultra secure.
Pioneering
We were the first to bring in-store rewards to superannuation. We have the largest payment linked rewards network in the country - larger than any of the big banks.
Download Our Case Study
Discover how we helped a major super fund engage and reward their members